Terms and Conditions
- - Legacy Granite and Marble reserve the right to determine the placement of joints in stone tops based on manufacturing and installation guidelines.
- - The success and adherence of joints are not guaranteed, as the bonding process involves the use of polymer resin.
- - Legacy Granite and Marble will follow the fabrication guidelines provided by the stone suppliers to ensure safe and secure installation.
- - Vein matching may not always be possible due to limitations in cutting and fabrication, as well as material yield constraints.
- - Offcuts remain the property of Legacy Granite and Marble due to safety regulations and the need for specialized machinery for processing.
- - Offcuts will not be stored for more than 30 days after completion of the project.
- - Payment terms require a 50% to 70% deposit, with full payment required before the material is released from Legacy Granite and Marble premises.
- - Clients are welcome to visit and witness the progress of their stone manufacturing by booking an appointment.
- - It is the customer's responsibility to request a CAD drawing for measurements and overhangs, ensuring clear understanding of sink positions and other detailed measurements.
- - Customers are encouraged to inspect natural slabs for defects and provide specific cutout instructions before cutting, as manufacturing is done by machines and may not consider aesthetics.
- - Reconstituted stone products are man-made, and inconsistencies may occur. Customers are advised to inspect samples and full slabs before cutting, as no refunds or returns can be accepted once the slab is cut.
- - Warranty for the stone products is provided by the respective stone supplier (e.g., Caesarstone, Smartstone, Stone Ambassador). Customers are encouraged to research and select their preferred product via email.
- Please carefully review and understand these terms and conditions before engaging in any transactions with Legacy Granite and Marble.
